Pratap Infracon LLP ("we", "our", or "us") operates the website pratapinfracon.com ("the Website"). This Privacy Policy describes how we collect, use, and protect your personal information.

1. Information We Collect

We collect information you provide directly to us, including:

Name, phone number, and email address submitted via enquiry forms
WhatsApp opt-in consent
Messages and communication preferences
Browser/device information collected automatically via cookies

2. How We Use Your Information

We use your personal information to:

Respond to your enquiries and schedule site visits
Send property updates, offers, and marketing communications (with your consent)
Improve our website and services
Comply with legal obligations

3. Data Sharing

We do not sell your personal data. We may share it with trusted service providers (email delivery, CRM) under strict confidentiality agreements. We may disclose it when legally required.

4. Cookies

We use essential cookies for website functionality and analytics cookies (Google Analytics) to understand usage patterns. You can disable cookies in your browser settings.

5. Data Retention

We retain enquiry data for 3 years or until you request deletion, whichever is earlier.

6. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at privacy@pratapinfracon.com.

7. Security

We implement industry-standard security measures including SSL encryption and Firebase security rules to protect your data.

8. Changes to This Policy

We may update this policy periodically. Material changes will be communicated via the website. Continued use of the Website after changes constitutes acceptance.

9. Contact Us

For any privacy-related queries, contact: Pratap Infracon LLP, Plot 45, Vibhav Khand, Gomti Nagar, Lucknow — 226010. privacy@pratapinfracon.com